Front deskOptavius agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
Veterinary
Every owner heard. Every pet booked.
Caller
Milo's due for his booster and he's been scratching his ear a lot.
Optavius
Let's do both in one visit. Dr. Mensah has 4:10 PM tomorrow. Shall I book it?
Handling hundreds of conversations daily at:
Trusted for veterinary's most common calls
Appointment booking
Consultations, vaccinations, dental and surgery follow-ups, with the right vet and duration.
Emergencies
Poisoning, breathing trouble and trauma follow your protocol and reach the on-call vet at once.
Food and medication orders
Repeat prescriptions and diet orders captured and confirmed.
Pricing and insurance
What a visit costs, which insurers you work with and payment options.
Preparation
Fasting before surgery, what to bring and how to keep a pet calm.
Hours and locations
Opening hours, directions and parking for every clinic.
Overflow and after hours
Evenings, weekends and busy mornings answered without voicemail.
Warm transfers
Worried owners reach a person with the transcript and a summary.
Reminders and recalls
Boosters, worming and annual checks booked automatically.
No-show recovery
Missed appointments called back and rebooked.
Waitlist fills
Cancelled slots offered to the waitlist until filled.
Call summaries
Every call transcribed and written to the patient file.
One standard per clinic
Same greeting and rules across the group.
Live dashboard
Answer rate, bookings and escalations per clinic.
Audit trail
Every decision logged with its pathway version.
Clinical governance
Protocols approved by your lead vet before go-live.
PMS sync
Bookings written to your practice management system.
Multi-language
English, Dutch, German and Spanish, per clinic.
Better outcomes for pets, owners and your team
Answer every owner at once
No hold music, no voicemail, even at 7 AM on a Monday.
Escalate real emergencies
Your protocol decides what reaches the on-call vet, and how fast.
Keep the schedule full
Recalls, reminders and no-show recovery protect every slot.
Free the front desk
Routine questions answered without staff.
See every clinic at a glance
One dashboard for calls and bookings across sites.
“Implementation was fast. We forwarded the number on a Tuesday and stopped missing calls on Thursday.”
Ahmed
Practice owner, North Texas Eye Specialists
Agents for veterinary care
Front deskOptavius agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
UrgentOptavius agent
transferring you to Dr. Alvarez now
Emergency routing
Applies your protocol and reaches the on-call vet.
RecallOptavius agent
you're due for your annual exam, shall I book it?
Recall and reminders
Boosters and checks booked without a call list.
No-show recoveryOptavius agent
I can move you to tomorrow at 10:20
No-show recovery
Rebooks missed visits and reports what it recovered.
Built for veterinary care trust and privacy
Every pathway, every decision and every escalation is documented and auditable.
Frequently asked questions
See how many more calls you could answer
We'll model recovered appointments and staff hours on your own call volume.
Talk to a founder. No obligations.