Front deskOptavius agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
Dermatology
Shorter waits. Fuller schedules. Calmer front desks.
Caller
I'd like a mole check. My GP sent a referral last week.
Optavius
I have the referral. Dr. Lindqvist has an opening Thursday at 10:20. Shall I book it?
Handling hundreds of conversations daily at:
Trusted for dermatology's most common calls
Consultation booking
Skin checks, acne and eczema follow-ups and cosmetic consultations, booked with the right duration.
Urgent concerns
Rapidly changing lesions, severe reactions and post-procedure problems follow your protocol.
Procedure preparation
What to stop, what to bring and how to prepare, from your approved scripts.
Prescriptions and refills
Refill requests captured and routed to the right clinician.
Referrals and insurance
Referral requirements, accepted plans and visit costs.
Hours and locations
Opening hours, directions and parking for every site.
Overflow and after hours
Calls reach Optavius when the desk is busy or closed.
Warm transfers
Complex callers reach staff with the transcript and a summary.
Reminders and recalls
Annual skin checks and follow-ups booked without a call list.
No-show recovery
Missed appointments called back within two hours.
Waitlist fills
Cancelled slots offered to the waitlist until filled.
Call summaries
Every call transcribed and written to the record.
One standard per location
Same rules and tone at every site.
Live dashboard
Answer rate, bookings and escalations per site.
Audit trail
Every decision logged with its pathway version.
Clinical governance
Pathways approved by your medical lead before go-live.
EHR sync
Bookings written to ModMed, Nextech, Epic or your system.
Multi-language
English, Dutch, German and Spanish, per location.
Better outcomes across the whole patient journey
Cut the wait to first visit
Referrals read, patients called and the right slot booked.
Escalate what matters
Urgent skin concerns follow your protocol and reach the right person.
Keep procedure rooms full
Recalls, reminders, no-show recovery and waitlist fills.
Give the front desk its time back
Routine questions answered without staff.
Report like a team member
Every call and outcome on one dashboard.
“Patients tell us the phone is finally easy. Our team tells us the same.”
Ahmed
Practice owner, North Texas Eye Specialists
Agents for dermatology
Front deskOptavius agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
Referral intakeOptavius agent
the referral is complete, booking now
Referral intake
Reads referrals, chases what's missing and prepares the booking.
RecallOptavius agent
you're due for your annual exam, shall I book it?
Recall and reminders
Finds every patient due for a check and books them.
No-show recoveryOptavius agent
I can move you to tomorrow at 10:20
No-show recovery
Rebooks missed visits and reports what it recovered.
Built for dermatology trust and privacy
Every pathway, every decision and every escalation is documented and auditable.
Frequently asked questions
See how many more calls you could answer
We'll model recovered appointments and staff hours on your own call volume.
Talk to a founder. No obligations.