Do I need to change my phone system?

No. Calls are forwarded to Optavius from any phone system: RingCentral, Zoom Phone, Twilio, Vonage, a PBX or a SIP trunk. Your number stays the same.

Which practice systems do you integrate with?

RevolutionEHR, Eyefinity, Crystal PM, Compulink, MaximEyes, ModMed, Nextech, Epic and ChipSoft via API or FHIR, plus Google Calendar, Outlook and Cal.com.

Can we start without an EHR integration?

Yes. Most practices start with the calendar only and connect the EHR later. Bookings are confirmed to the patient by text either way.

How are bookings written into our system?

Two-way sync. Every booking is read back before it is confirmed to the patient, so there are no double bookings and no manual entry.

Is patient data safe?

Records are FHIR-aligned, encrypted with AES-256 at rest and TLS 1.3 in transit, and stored in your region. Access is read-only first and write access is granted per agent, per action.

We use a system that is not on the list. Can it connect?

Any system with an open API or an MCP server can be connected, scoped per practice.

Integrations

Works with the systems you already use

EHRLens labInsurancePOSCRM

Your number stays the same

VoIP, landline or cloud. Calls are forwarded to Optavius. Nothing is replaced.

AgentOptavius agent

On a call

I’ve renewed your prescription

Any phone system
RingCentral, Zoom Phone, Twilio, Vonage, a PBX or a SIP trunk.
Ring-through fallback
If Optavius can't take a call, it rings your team. Tested in every go-live.
Overflow and after hours
Forward all calls, only overflow, or only when you're closed.

Bookings written where they belong

Two-way sync with your calendar, practice management system or EHR, when you're ready.

Calendar first
Google, Outlook and Cal.com connected on day one, so every booking finishes in your own system.
EHR and PMS
RevolutionEHR, Eyefinity, Crystal PM, Compulink, MaximEyes, ModMed, Nextech, Epic and ChipSoft via API or FHIR.
Verified writes
Every booking is read back before it's confirmed to the patient. No double bookings, no manual entry.

Built to hold health data

FHIR-aligned from the first day, so every record is already in the shape your systems expect.

Data governance

Agent

Let me look into this for you. What was the date of your last exam?

It was in March. I’d like my records sent to my new optometrist.

Ask anything…

Encrypted and in-region
AES-256 at rest, TLS 1.3 in transit, EU or US data residency.
Least privilege
Read-only first. Write access per agent, per action, logged and reversible.
API and MCP
Any system with an open API or MCP server, scoped per deal.